JSA Client Case Studies — LifeSketch Coaching
LifeSketch · Job Search Accelerator

Client Case Studies

Three people, three pivots, three different ways of aiming the same toolkit. These are the clients you'll see throughout the program — here's each one's story and the Plan A resume it produced.

Marcus, Hailey, and Elena are illustrative composites — realistic stand-ins used to demonstrate the method, not real individuals.

Marcus Rivera
Hospitality → Beverage Sales · selling to the people he used to be
Who
34 · 8 years in high-volume hospitality (bartending & shift supervision). Burned out on late nights; wants daytime B2B work that uses what he's good at.
Target (Plan A)
Territory Sales Representative at a beverage & foodservice distributor.
Where
Denver–Boulder–Fort Collins corridor; open to some travel.
Plan A → Z
A: Territory Sales Rep at a distributor. Z: Inside-sales or account-coordinator role for steady income while he pivots.

The challenge

Marcus has genuinely relevant experience — he's just never had the word "sales" in a job title. On paper his history reads as bartender, and a sales manager skimming a stack of resumes might file him under "hospitality" and move on. His whole task is translation: making it obvious, fast, that eight years behind the bar built exactly the sales instincts a distributor wants.

How he positions

"I help beverage & foodservice distributors win and keep restaurant accounts — because I spent eight years on the other side of the bar and I already speak owners' language."

His angle is the buyer's-side advantage: he knows margins, turnover, and what actually moves at the bar because he lived it. He translates upselling into consultative sales, regulars into account retention, and vendor management into knowing the supply side already. He groups his experience under a "Sales Experience" header so the relevance lands before a reader finishes the first line.

Plan A niche resume

Marcus Rivera
Denver, CO · (303) 555-0147 · marcus.rivera@email.com · linkedin.com/in/marcusrivera
Summary of Qualifications
  • 5+ years driving top-tier sales in high-volume hospitality through consultative upselling
  • Deep, firsthand knowledge of the on-premise restaurant & bar market — from the buyer's side of the table
  • Proven at building and retaining loyal accounts by reading needs and following through
  • Relationship-driven, organized, and relentless on follow-up
Sales & Hospitality Experience
Lead Bartender & Shift Supervisor · Craft & Co. Cocktail Bar · Denver, CO2019 – Present
  • Drove top-20% individual sales by upselling 50+ specialty cocktails per shift, consistently growing average check size
  • Managed vendor and distributor relationships and inventory for a high-volume craft program
  • Built a loyal regular clientele by reading needs and tailoring recommendations
  • Trained and mentored 12 new staff into a consistent, high-performing team
Bartender · The Tap Room · Denver, CO2016 – 2019
  • Grew repeat business by turning first-time guests into regulars through attentive, consultative service
  • Hit nightly sales targets while serving 200+ patrons during peak service
Education
Coursework in Business & Communications2014 – 2015
Front Range Community College · Westminster, CO
Core Skills
Consultative selling · Account management · Vendor & distributor relations · POS & inventory systems · On-premise market knowledge
Hailey Thompson
Classroom → Program Management · programs that survive the real classroom
Who
37 · 12+ years in K-12 education, from classroom teaching into program coordination. Wants mission-driven impact without the daily classroom grind.
Target (Plan A)
Program Manager at an education nonprofit.
Where
Denver metro; open to hybrid or remote.
Plan A → Z
A: Program Manager at an education nonprofit. Z: Program coordinator or curriculum specialist role as a stepping stone.

The challenge

Hailey has led programs for years — she's just always done it under the banner of "teacher." Her experience reads as classroom work, when what she wants is credit for the program design, partnerships, and leadership she's actually been doing. The trap she has to avoid is under-claiming: she led without the title, so she has to accurately name that leadership without over-reaching into a "Manager" role she never officially held.

How she positions

"I help education nonprofits build programs that actually work in real classrooms — pairing frontline teaching experience with program design and the partnerships to sustain them."

Her edge is credibility on both sides: she's designed the program and lived the reality it has to survive. She translates classroom work into curriculum and program design, collaboration into partnership development, and her coordinator role into program leadership — grouped under a "Program & Leadership Experience" header so the pivot reads as a step forward, not sideways.

Plan A niche resume

Hailey Thompson
Denver, CO · (303) 555-0182 · hailey.thompson@email.com · linkedin.com/in/haileythompson
Summary of Qualifications
  • 6+ years designing, coordinating, and leading K-12 education programs
  • Built and sustained partnerships across schools, funders, and community organizations
  • Designed after-school and summer programs that measurably improved student engagement
  • Coached 40+ educators and used data to evaluate and improve program delivery
Program & Leadership Experience
Program Coordinator & Curriculum Lead · Rocky Mountain Youth Collective · Denver, CO2018 – Present
  • Designed and ran after-school and summer programs that measurably improved student engagement
  • Built and sustained partnerships across schools, funders, and community organizations
  • Coached 40+ educators on program delivery and data-informed evaluation
  • Managed budgets and reporting for multiple grant-funded initiatives
Classroom Teacher · Denver Public Schools · Denver, CO2012 – 2018
  • Developed curriculum for underserved student populations, improving measured outcomes
  • Led cross-grade teams and mentored new teachers
Education
M.A., Education2011
University of Colorado · Denver, CO
B.A., Psychology2009
University of Colorado · Boulder, CO
Core Skills
Program design · Partnership development · Curriculum development · Program evaluation · Grant reporting · Team coaching
Elena Patel
New Grad → Mission-Driven Marketing · early-career, fast-learning, organized
Who
24 · Communications grad with two internships. Wants to do meaningful marketing work and build real skills at a mission-driven organization.
Target (Plan A)
Marketing Coordinator at a mission-driven nonprofit.
Where
Denver metro; open to remote.
Plan A → Z
A: Marketing Coordinator at a nonprofit. Z: Marketing/comms assistant or agency coordinator role to get in and grow.

The challenge

Elena's challenge is the classic early-career one: not much experience, and what she has is mixed in with the part-time jobs she worked through school. Left generic, her relevant marketing work gets buried. Her move is to lead with the relevant — pull her internships to the top under their own header, quantify what she can, and let her organization and drive stand in for years she doesn't have yet.

How she positions

"I help mission-driven organizations tell their story through content and social media — reliable, organized, and genuinely invested in the mission."

She leans into what early-career candidates can offer: real content skills, dependability, and genuine mission fit. She translates "helped with social media" into owned a content calendar with measurable engagement, and frames being the organized one as exactly the reliability a small comms team needs. Her internships lead under a "Relevant Marketing Experience" header; the unrelated jobs move down or off.

Plan A niche resume

Elena Patel
Denver, CO · (303) 555-0119 · elena.patel@email.com · linkedin.com/in/elenapatel
Summary of Qualifications
  • 1+ year of hands-on content & social media experience across two internships
  • Strong writer who keeps content true to a brand's voice and mission
  • Highly organized — ran content calendars and kept multiple projects on track
  • Genuinely driven by mission-focused work
Relevant Marketing Experience
Marketing & Communications Intern · Bright Future Nonprofit · Denver, COSummer 2024
  • Built and ran a content calendar across Instagram and LinkedIn, growing engagement
  • Wrote newsletter and social copy aligned to the organization's mission
  • Coordinated content deadlines across a small volunteer team
Communications Assistant (Student) · University Publications · Fort Collins, CO2022 – 2023
  • Wrote and edited articles for a campus publication with a real readership
  • Managed content deadlines across a small volunteer team
Additional Experience
Barista · Local Coffee Co. · Fort Collins, CO2021 – 2023
Worked part-time through school — dependable in a fast-paced, customer-facing environment.
Education
B.A., Communications (minor, Psychology)2023
Colorado State University · Fort Collins, CO
Core Skills
Content creation · Social media (Instagram, LinkedIn) · Copywriting · Content calendars · Canva · Basic analytics
Printing includes all three case studies and resumes.
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